A grievance is a legal document which alleges a breach of contract by an employer. It is imperative that the writer of a grievance treat the grievance with the same respect as any other LEGAL instrument. The following are some of the key components of a “good” grievance. THE CHARGES
It is extremely important to list the correct charges on a grievance. Make absolutely sure the Articles of the Contract that are cited are appropriate for the incident described. Don’t try to put a square peg in a round hole. If an Article doesn’t fit the incident, don’t cite it. If you’re not sure, seek advice from more experienced officials. You have 20 days from the date of the occurrence to file your grievance. Spend more time on research and get it right the first time. A legitimate grievance with an incorrect charge is an instant loser! THE FACTS
Describe the incident in such a fashion that a person who has never been in your facility will be able to visualize the events leading up to and during the incident. Describe why the actions described violate the Articles cited in the charges. Stick to the facts and don’t use window dressing. If you refer to Labor/Management agreements in your report, submit a copy of those documents with the grievance. This is valuable evidence to be considered by the hearing officers. It is too late to run around and try and obtain this documentation when a grievance reaches Step 2 or Step 3. Do your homework before filing the grievance. THE TRUTH
This is basic common sense. If you get caught exaggerating and/or lying on any part of the grievance, you might as well go home – it’s all over! TIMELINESS
Know the time limits in Article 7 and use them to your advantage. Do your research, get the supporting documentation and write a complete presentation, but do not exceed your time limits. Also, if you lose at Step 1, immediately mail the decision, along with all supporting documentation, to your Vice President or Business Agent for their review so the Grievance Department will have full use of their time limits for filing appeals when appropriate. | 
